On this episode of the Cover Follow Success Podcast, host KC Brothers talks with Jen Hamilton, a former CPA turned Fractional COO. She shares her journey from conventional accounting to operational consulting, emphasizing the facility of recent instruments to spice up productiveness and elevate shopper service.
She introduces her six-pillar framework for assessing a corporations well being, demonstrating how figuring out and addressing weak areas can drive transformative change. Jen additionally delves into the challenges of implementing change, aligning staff objectives, and fostering a office the place groups can thrive and purchasers are constantly delighted.
Three Essential Concepts:
1. The Energy of Operational Excellence in Accounting Companies
Jen Hamilton emphasizes the significance of environment friendly methods, and fashionable instruments to boost productiveness. Her six-pillar framework offers a roadmap for figuring out and addressing weaknesses in a corporations well being.
2. The Position of Management and Workforce Alignment in Driving Change
Efficient management and staff readability are essential for encouraging innovation and attaining firm-wide objectives. Jen highlights how aligning staff members round shared values and expectations can result in sustainable progress.
3. Embracing Change for Development and Sustainability
Change is a difficult however important course of for corporations aiming to remain aggressive. Jen discusses methods for overcoming resistance and making certain that progress is intentional to keep away from operational breakdowns.